AAA Northeast

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Job Locations US-NY-Oneonta
Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!
Category
Customer Experience
ID
2021-5810
Job Locations US-RI-Providence
*We hire for these roles on an ongoing basis as positions become available. This posting is intended to fill current or future vacancies as needed. Qualified candidates will be contacted on an ongoing basis to discuss available career opportunities, Thank you*   Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.   Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Customer Experience
ID
2021-5805
Job Locations US-MA-Saugus
Responsible for the daily operations of the branch office. In the absence of the Branch Sales & Service Manager, assumes full responsibility for the branch including safe guarding branch assets. Assures that Club standards are met for providing excellent member service.
Category
Customer Experience
ID
2021-5803
Job Locations US-RI-Providence
Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Customer Experience
ID
2021-5778
Job Locations US-RI-Providence
Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Customer Experience
ID
2021-5776
Job Locations US-RI-Providence
Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Customer Experience
ID
2021-5770
Job Locations US-RI-Providence | US-NJ-Wayne | US-NY-Garden City
Serves as a member advocate when researching, responding to, or interpreting company procedures or policies with the goal of delighting our valuable members. The nature of these interactions can be highly sensitive and require patience and special handling.
Category
Customer Experience
ID
2021-5769
Job Locations US-MA-Hadley
  Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!  
Category
Customer Experience
ID
2021-5758
Job Locations US-MA-Springfield
Manages the daily branch activities and oversees the delivery of customer service across member services for all business lines in the branch. Using independent judgement, makes decisions which affect member satisfaction and exercises authority to resolve problems. Assumes full responsibility for the branch, including but not limited to; coaching, training, hiring and safe-guarding branch assets. Ensures that Branch Operations works to achieve profit and growth goals as directed by the District Manager/Director. Safeguards all member/employee confidential data as well as maintaining all safety guidelines with club standards. Maintains a positive and safe work environment.
Category
Customer Experience
ID
2021-5744
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Under general guidance, directs all dispatch activities that produce desired response time results. Teams extensively with ERS Supervisor Call Center, Dispatchers, Field Staff, Training Specialists and Management to achieve superior performance, day-to-day, and to bring about service quality improvements. Supervises, mentors and coordinates activities of the lead dispatch personnel.
Category
Customer Experience
ID
2021-5721
Job Locations US-MA-N Reading
Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!   Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts
Category
Customer Experience
ID
2021-5714
Job Locations US-MA-Marlborough
Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!
Category
Customer Experience
ID
2021-5709
Job Locations US-NY-Farmingdale
Manages the daily branch activities and oversees the delivery of customer service across member services for all business lines in the branch. Using independent judgement, makes decisions which affect member satisfaction and exercises authority to resolve problems. Assumes full responsibility for the branch, including but not limited to; coaching, training, hiring and safe-guarding branch assets. Ensures that Branch Operations works to achieve profit and growth goals as directed by the District Manager/Director. Safeguards all member/employee confidential data as well as maintaining all safety guidelines with club standards. Maintains a positive and safe work environment.
Category
Customer Experience
ID
2021-5522
Job Locations US-MA-Framingham
Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!
Category
Customer Experience
ID
2021-5519
Job Locations US-RI-Providence | US-NJ-Wayne | US-NY-Garden City
Serves as a member advocate when researching, responding to, or interpreting company procedures or policies with the goal of delighting our valuable members. The nature of these interactions can be highly sensitive and require patience and special handling.
Category
Customer Experience
ID
2021-5441
Job Locations US-NY-Nanuet
  Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!
Category
Customer Experience
ID
2021-5430
Job Locations US-NY-Smithtown
Jump-start your career with AAA Northeast!     Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!
Category
Customer Experience
ID
2021-5417
Job Locations US-MA-Waltham
Jump-start your career with AAA Northeast!   Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!    Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!
Category
Customer Experience
ID
2021-5414
Job Locations US-MA-West Springfield
Eligible applicants must live within a commutable distance to West Springfield, MA to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.   Under general direction, plans, organizes, directs, and monitors the daily work activities of a group of employees who respond to calls and arrange emergency road service for AAA members. Using independent judgement, makes decisions which affect member satisfaction and exercises authority to resolve problems.
Category
Customer Experience
ID
2021-5317
Job Locations US-MA-N Andover
Represents the interests of the Club within the contractor network and plays a critical role in driving the adoption of AAA programs. This role is responsible for developing and maintaining strong relationships with new and existing contractors in assigned territory. Incumbent drives extensively across an assigned territory, traveling 3 – 5 days/week.
Category
Customer Experience
ID
2021-5309

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