AAA Northeast

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Job Locations US-MA-West Springfield
Acts as the specialist for air bookings for Travel Advisor inquires and club business travel. Responsible for troubleshooting and reporting errors in the air booking system. Provides suggestions for improvement in processes. Has a thorough understanding of airline policies and procedures and implements accordingly. Provide excellent customer service utilizing the club’s Five Diamond Service standard.
Category
Travel
ID
2023-8834
Job Locations US-NY-Utica
Jump-start your career with AAA Northeast!   Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!  Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!     *Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Lead Sales and Service Representative with AAA Northeast at our Utica, NY location will be eligible to receive a $1500 sign-on bonus. Effective 12/19/22 through 3/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)  
Category
Customer Experience
ID
2023-8833
Job Locations US-RI-Cumberland
AAA Driver Training has an exciting opportunity for RHODE ISLAND Certified Driving Instructors to join our AAA TEAM! Opportunities also available for the right non-licensed candidates. AAA has been a recognized and trusted brand for more than a century. We are one of the largest and most innovative membership organizations in North America with over 61 million members. Part-time and Full-Time opportunities available!   Pay range: $18-22   - $1,000 & $1500 sign-on bonus! - Outstanding benefit package - Voted one of the Top places to work in MA 2022 - Voted BEST places to work in RI 2020-2021-2022 - Voted BEST companies to work for in NY & NJ 2021 - “Training Magazine” ranks AAA as one of the BEST employers in the world for our training and development programs The ideal candidate(s) should be a licensed driving school instructor in the state of Rhode Island, have exceptional communication skills, motivated, enthusiastic, is safety oriented, patient and have a good track record as an instructor teaching, coaching, and mentoring young student drivers.   No experience? That’s OK, we’ll train the right individual towards state certification, and cover all application fees. Interested candidates should have prior experience in coaching / teaching, whether that be professionally, in a sports setting or informal settings, or even prior experience teaching someone how to drive. The training /licensing process can take 6-10 weeks depending on your current availability. We offer advancement opportunities, and paid training. Must pass a background check and have a clean 5 year driving history. All applicants must have at least a GED/High School Diploma. Weekend availability a plus!  
Category
Customer Experience
ID
2023-8819
Job Locations US-RI-Providence
Provides actionable insights through data modeling and analysis to streamline decision-making, strategy creation, and tactical execution. Works directly with internal customers to understand the business environment and needs. Design, develop, and produce statistical and other analytic reports.
Category
Analyst
ID
2023-8812
Job Locations US-MA-Pittsfield
Manages the daily branch activities and oversees the delivery of customer service across member services for all business lines in the branch. Using independent judgement, makes decisions which affect member satisfaction and exercises authority to resolve problems. Assumes full responsibility for the branch, including but not limited to; coaching, training, hiring and safe-guarding branch assets. Ensures that Branch Operations works to achieve profit and growth goals as directed by the District Manager/Director. Safeguards all member/employee confidential data as well as maintaining all safety guidelines with club standards. Maintains a positive and safe work environment. *Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Retail Sales Manager with AAA Northeast at our Pittsfield, MA location will be eligible to receive a $3000 sign-on bonus. Effective 1/24/23 through 3/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work).
Category
Customer Experience
ID
2023-8809
Job Locations US-NY-Oneonta
Meets and exceeds sales goals while providing high levels of service and building valuable member relationships. Promotes Club-owned and preferred products, keeping up to date with partner and industry trends. Represents AAA as a Brand Ambassador supporting all product lines and services.
Category
Travel
ID
2023-8808
Job Locations US-MA-S Dennis
Meets and exceeds sales goals while providing high levels of service and building valuable member relationships. Promotes Club-owned and preferred products, keeping up to date with partner and industry trends. Represents AAA as a Brand Ambassador supporting all product lines and services.
Category
Travel
ID
2023-8807
Job Locations US-MA-Springfield
Meets and exceeds sales goals while providing high levels of service and building valuable member relationships. Promotes Club-owned and preferred products, keeping up to date with partner and industry trends. Represents AAA as a Brand Ambassador supporting all product lines and services.   Sign-on bonus terms:Any candidate who accepts a full-time, regular job as a Travel Advisor with AAA Northeast at our Springfield, MA location will be eligible to receive a $1500 sign-on bonus. Effective 3/13/23 through 6/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)
Category
Travel
ID
2023-8803
Job Locations US-RI-Providence | US-MA-Avon | US-MA-Peabody | US-MA-West Springfield
Responsible for all aspects of Club vehicle purchase, upfit and sale including detailed record keeping and establishing vehicle purchase budget. Responsible for the Club’s vehicle maintenance and repair operation. Establishes standard operating procedures, performance standards, monitors and manages staff performance to ensure maximum efficiency and up time.   
Category
Roadside Technician/Tow Truck Operator
ID
2023-8800
Job Locations US-RI-Warwick
Jump-start your career with AAA Northeast!   Take your sales and customer service skills to the next level by joining our branch team! Our Lead Sales Associate is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!   Our Lead Sales Associates assist with selling and promoting our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts! The role acts as functional Lead in the branch, using independent judgment, makes decisions and exercises appropriate authority to resolve problems; provides sales and service to members in the areas of reservations, membership and other branch products and services, including providing registry services where applicable. Achieves assigned minimum standards for sales and referrals for recommending Club products and services. Acts as leader in the branch, providing functional assistance to counselors as necessary; handles more complex member service issues, demonstrating relationship building skills; resolves problems with Five Diamond Service, focusing on protecting the AAA brand legacy. Develops comprehensive knowledge of products and services offered by AAA Northeast.    This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described.    *Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Lead Sales and Service Representative with AAA Northeast at our Warwick, RI location will be eligible to receive a $1500 sign-on bonus. Effective 11/30/22 through 3/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)  
Category
Customer Experience
ID
2023-8797
Job Locations US-MA-Saugus | US-MA-Haverhill | US-MA-Newburyport | US-NH-Salem | US-MA-Leominster
Responsible for overseeing the day-to-day activities of home branch and assigned branches. Acts as a liaison with other departments and subject matter expert for others in the district. This position works with the District Director of Sales & Service to oversee the success and development of their assigned branches and managers. This position will directly oversee branch managers and other business lines in their respective region, to assist with meeting/exceeding sales and service goals while operating under the guidelines of branch operations. Ensures safeguards are in place for all member/employee confidential data. Maintains a positive and safe work environment.
Category
Customer Experience
ID
2023-8792
Job Locations US-CT-Danbury
$2,500.00 sign-on bonus!Jump-start your career with AAA Northeast!            As a Life & Annuity Specialist, you will sell Life and Annuity products to members who contact us over the phone, online and in retail branches and generate new business through multiple lead sources. Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE!   This position is hybrid based on business need.
Category
Insurance
ID
2023-8789
Job Locations US-NY-Brooklyn
  Jump-start your career with AAA Northeast!   Take your sales and customer service skills to the next level by joining our branch team! Our Lead Sales Associate is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!   Our Lead Sales Associates assist with selling and promoting our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts! The role acts as functional Lead in the branch, using independent judgment, makes decisions and exercises appropriate authority to resolve problems; provides sales and service to members in the areas of reservations, membership and other branch products and services, including providing registry services where applicable. Achieves assigned minimum standards for sales and referrals for recommending Club products and services. Acts as leader in the branch, providing functional assistance to counselors as necessary; handles more complex member service issues, demonstrating relationship building skills; resolves problems with Five Diamond Service, focusing on protecting the AAA brand legacy. Develops comprehensive knowledge of products and services offered by AAA Northeast.      *Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Lead Sales and Service Representative with AAA Northeast at our Brooklyn, NY location will be eligible to receive a $1500 sign-on bonus. Effective 3/13/23 through 3/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)
Category
Customer Experience
ID
2023-8788
Job Locations US-RI-Providence | US-NJ-Wayne | US-NY-Garden City
Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. Based on business needs, there may be times when you will be required to work onsite at a AAA Northeast location.     You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.   Serves as a member advocate when researching, responding to, or interpreting company procedures or policies with the goal of delighting our valuable members. The nature of these interactions can be highly sensitive and require patience and special handling.
Category
Customer Experience
ID
2023-8785
Job Locations US-RI-Cranston
Jump-start your career with AAA Northeast!   Take your sales and customer service skills to the next level by joining our branch team! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment! Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE! Make a difference in our members’ lives while enjoying a flexible daytime schedule!   Our Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members. AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts!     Sign-on bonus terms: Any candidate who accepts a full-time, regular job as a Lead Sales and Service Representative with AAA Northeast at our Cranston, RI location will be eligible to receive a $1500 sign-on bonus. Effective 2/13/23 through 3/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)
Category
Customer Experience
ID
2023-8784
Job Locations US-MA-Franklin
$2,500 Sign-on Bonus!   Are you ready to put your sales and customer service skills to use in 2022? If so, AAA Northeast is looking for a Sales Representative to work within our Auto Loan Department!
Category
Sales
ID
2023-8781
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. Based on business needs, there may be times when you will be required to work onsite at AAA Northeast Headquarters located in Providence, RI. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.   Provides administrative support and coordinates activities to support business line objectives. Maintains department systems, oversees internal processes, collects data and generates reports. Provide Five Diamond service in all transactions.
Category
Administrative/Clerical
ID
2023-8780
Job Locations US-MA-Hadley
$2,500.00 sign-on bonus!Jump-start your career with AAA Northeast!            As a Life & Annuity Specialist, you will sell Life and Annuity products to members who contact us over the phone, online and in retail branches and generate new business through multiple lead sources. Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE!   This position is hybrid based out of our AAA NE Hadley Branch office.
Category
Insurance
ID
2023-8779
Job Locations US-MA-Peabody
$2,500.00 sign-on bonus!Jump-start your career with AAA Northeast!            As a Life & Annuity Specialist, you will sell Life and Annuity products to members who contact us over the phone, online and in retail branches and generate new business through multiple lead sources. Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE!   This position is hybrid based out of our AAA NE Peabody Branch office.
Category
Insurance
ID
2023-8778
Job Locations US-RI-Providence
  To be considered for this position you must be a current student and live a commutable distance to the AAA Providence, RI office location.   At AAA Northeast, the eBusiness Team is driving digital evolution through data analysis and optimization. In the past few years, we have been recognized by Adobe and by Microsoft as key partners in digital transformation.   Check out our team featured in the video here.   We are searching for Summer 2023 Digital UI/UX Interns with a desire to use web coding languages to support web and email content management, production, and governance for their internship. Proficiency in HTML/CSS is desired.   For daily operations, Digital UI/UX Interns collaborate with the Digital UI/UX team to create and manage the production and launch of content and product using best-in-class industry tools in web and email channels. The intern also ensures that all content elements are complete, correct, and up to date across desktop, mobile, and tablet devices with exposure to A/B testing and data analysis.   This internship is based in Providence, RI.   If you are interested in furthering your technical skills and in collaborating on member-centric digital optimization strategies, and executing data-led decisions with a team of hyper-brilliant, gastronomic entrepreneurs, apply today!
Category
Administrative/Clerical
ID
2023-8777

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