AAA Northeast

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Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. The primary responsibility of this role requires you to interface with Lexus owners regarding inquiries and/or complaints to positively impact owner satisfaction and retention. This position provides an excellent overall training program for representatives with particular emphasis in the areas of product knowledge, guest expectations, and overall Lexus culture. The person in this role will also support in-vehicle technology, as it relates to assisting guests with registration, phone paring and navigation. Reporting to the Supervisor, the person in this role will support the department’s objective to provide world-class customer service to Lexus owners and build loyalty.
Category
Customer Experience
ID
2021-3888
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. The primary responsibility of this role requires you to interface with Lexus owners regarding inquiries and/or complaints to positively impact owner satisfaction and retention. This position provides an excellent overall training program for representatives with particular emphasis in the areas of product knowledge, guest expectations, and overall Lexus culture. The person in this role will also support in-vehicle technology, as it relates to assisting guests with registration, phone paring and navigation. Reporting to the Supervisor, the person in this role will support the department’s objective to provide world-class customer service to Lexus owners and build loyalty.
Category
Customer Experience
ID
2021-3887
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. The primary responsibility of this role requires you to interface with Lexus owners regarding inquiries and/or complaints to positively impact owner satisfaction and retention. This position provides an excellent overall training program for representatives with particular emphasis in the areas of product knowledge, guest expectations, and overall Lexus culture. The person in this role will also support in-vehicle technology, as it relates to assisting guests with registration, phone paring and navigation. Reporting to the Supervisor, the person in this role will support the department’s objective to provide world-class customer service to Lexus owners and build loyalty.
Category
Customer Experience
ID
2021-3886
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Facilities/Building Services
ID
2021-3831
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Facilities/Building Services
ID
2021-3829
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.   Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members’ questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.
Category
Customer Experience
ID
2021-3823
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.   Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members’ questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.
Category
Customer Experience
ID
2021-3822
Job Locations US-MA-North Andover
This role is responsible for generating outbound retention calls and mailings to grow Club membership totals. Additionally, this role services inbound calls by aiding in problem resolution and provides clerical support to the department. Other duties may be assigned as needed.
Category
Customer Experience
ID
2021-3791
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.    *Valid P&C License required*   Provides Five Diamond Service while promptly handling incoming phone calls and mail; administers and upgrades property/casualty coverages, advising clients on matters such as registrations, claims, and desirable levels of coverage; cross sells other lines of insurance and various Club products and services.
Category
Customer Experience
ID
2021-3616
Job Locations US-RI-Providence
Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.  Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members.
Category
Facilities/Building Services
ID
2021-3600
Job Locations US-NJ-Wayne | US-NY-Garden City
Eligible applicants must live within a commutable distance to Wayne, NJ or Garden City, NY to be considered for work from home opportunities.    *Valid P&C License required* Provides Five Diamond Service while promptly handling incoming phone calls and mail; administers and upgrades property/casualty coverages, advising clients on matters such as registrations, claims, and desirable levels of coverage; cross sells other lines of insurance and various Club products and services.
Category
Customer Experience
ID
2021-3511

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